All too often, we read stories about rich businessmen setting up Kratom stores online. That’s usually just another way of expanding their portfolio and multiplying their profits. But in this piece, you’ll read about a vendor whose owner is motivated by something other than profit-making.
The Kratom Exchange was founded on the story of a man who struggled with anxiety and add for many years. His turning point came when he discovered Kratom. He says he was able to get over his anxiety problems while using this herb.
But his disappointment only lay in the fact that the process of sourcing and receiving the product seemed to be rigorous. It was then that he decided to improve the system by setting up The Kratom Exchange with the goal of sourcing top-quality Kratom. Since its inception, the mission has been to make this ethnobotanical available to a wider range of users at reasonable prices.
In this review, we’ll analyze this vendor to see if they’ve stayed true to their original objectives. Keep reading.
The Kratom Exchange Product Line-Up
From our recent findings, The Kratom Exchange doesn’t experiment with strains to create blends or rare mixes. They just have a simple collection, showcasing the most popular strains. But that doesn’t in any way imply that their catalog isn’t broad. A quick look through their platform shows that they have more than 20 different strains. That means there’s more than enough to choose from.
The shop setup has the products categorized based on their colors. So it’s very easy to pick out your preferred Kratom powder variety. You’ll find all-time classics like (but not limited to):
- Red Horned
- Red Thai
- White Vietnam
- Yellow/White Sumatra
- White/Red Bali
- Red/White Bentuangie
- Maeng Da Kratom
Aside from these classic strains listed above, The Kratom Exchange also stocks a category of SUPER STRAINS. This product line has three strains, including Super Green, Super White, and Super Red. The idea behind these strains being referred to as “super” comes from the fact that they tend to be more potent when compared to regular Kratom powder.
Red Flag! – The Kratom Exchange Doesn’t Test Its powder
One hallmark of reputable Kratom vendors is product testing. There’s no better way to tell that the powder or capsules you intend to buy are free from contaminants than through lab test results. Trusted vendors work with third-party labs to analyze their strains under strict conditions and ensure that they are safe for consumption.
The Kratom Exchange says it sells the highest quality strains but there’s no way to verify these claims. That’s because they do not carry out lab testing. We couldn’t find any stats, reports, or results to prove that this seller analyzes the products in its collection. Added to that, the descriptions of the Kratom strains sold on the website are not detailed enough.
You also will not find any information on where they get their Kratom from, and that’s something to be wary of. The top-rated vendors in the industry are generous with information about their source. It’s common knowledge that high-quality Kratom powder originates in Southeast Asia.
What Should You Expect To Pay? Any Discounts?
Concerning the prices at The Kratom Exchange, we noticed they have a somewhat unified pricing system. The prices are pretty much similar with very little difference in operations. The good thing about buying from this vendor is that you can buy Kratom in bulk. Yes, they sell as much as 1kg worth of powder, but it’s up to you to choose your desired quantity.
Here’s what the pricing structure looks like:
- $9.99 – 28 grams
- $17.99 – 56 grams
- $34.99 – 112 grams
- $64.99 – 224 grams
- $119 – 500 grams
- $149 – 1 kilo kratom
There are a few strains like Yellow Sumatra that happen to be priced differently in the store. So you’ll have to pay a little bit more to get such strains. For example, an ounce of Yellow Sumatra sells at $14.99.
When it comes to price discounts, The Kratom Exchange sure knows how to play its cards right. As of now, you can buy 1 kilo worth of Kratom powder for $100, down from $149. That implies you are getting this quantity for a lower price than if you were to buy the 500g packs.
Freebies for First-Timers
What’s the first thing you do before buying from a vendor? Hear what others have to say and check out online reviews, right?
But wouldn’t it be better if you had a way to try the product out for yourself before buying it?
With that in mind, The Kratom Exchange offers free sample packs to help beginners or first-timers get a feel for their products before buying them. At no cost to yourself, you can order their 30g sample pack that comes with 3 different Kratom veins (Green, Red, and White). So if you’re not sure about the quality of products sold on the website, we recommend that you start with the sample packs. This is great if you are confused about what strain to go for as well.
But keep in mind that you will have to cover the shipping costs pegged at $3.99. Other than that, you’re spending nothing on getting your hands on the samples.
Shipping and Refunds
The Kratom Exchange currently offers free/same-day standard shipping. But if your package exceeds $75, you will have to wait for two to three days to receive it. To qualify for same-day shipping, make sure to place your order before 2 p.m. CST on weekdays. Failure to do so means that your order will be moved to the following business day.
Based on what previous buyers have had to say about this vendor, the shipping process is smooth, and most received their package with no delays. But keep in mind that standard USPS may require as much as 5 days before delivery. So if you require urgent delivery, you might want to check out other shipping options.
What about refunds?
Well, there are cases where customers get dissatisfied with their package. The Kratom Exchange allows customers to return their products, at least 90% unused, before refunding the full payment back to the buyer. You might want to call them if you wish to have more clarification on how the refund process works.
The Kratom Exchange backs its products up with a money-back guarantee. So you can qualify to receive a refund if you have reasonable issues with the product quality within 30 days of your purchase.
The Kratom Exchange Customer Support
This vendor has customer reps available to provide answers to customer inquiries. Get in touch by using the form displayed on the website. You might also decide to make a phone call or send an email with your queries.
From what any reviewers have to say, the customer support team treats customers nicely and does everything possible to provide satisfactory answers. On average, customer reps should get back to you within 24 hours.
Can You Trust The Kratom Exchange?
From what we see, this vendor has most of the desirable traits that you only find in reliable sellers. Their Kratom strains are extensive enough, giving you a wide range of choices. And the fact that they offer free sample packs is impressive too.
However, they still have some work to do when it comes to being transparent about where they source their products from. Customers will also like to see them publish results from lab tests. That’s the only way to get more people to trust them.
As of now, if you’re still unsure about The Kratom Exchange, feel free to order their sample packs before making your final decision.
- Wilmington, NC
- Open 9 AM to 4 PM EST.
- Mondays to Fridays
- Call +910-399-4877
- email: support@kratomexchange.com